Chatbots & AI Agents, system integration and software architecture services for business.
Chatbots
Automate customer interaction with multilingual, intelligent chatbots that integrate seamlessly into your products, services and other systems. Such solutions help you handle customer requests efficiently while keeping full control over your data and infrastructure.
- Handling product information and customer inquiries
- Order processing and service request intake
- Integration with internal systems via REST APIs
- German and English language support
- Deployment in cloud-based or on-premises environments
No third-party dependencies. Fully self-hosted, GDPR-compliant, and developed using Rasa Open Source.
Business Automation & AI Solutions
Professional experience in custom business automation and AI assistants that reduce manual work, connect your systems, and help your team focus on what matters most.
Includes lead processing, CRM automation, AI chatbots, and internal workflows tailored to specific business processes, tools, and goals.
No generic platforms. Just automation built around your business.
System Integration for Small, Medium, and Enterprise Environments
Experience with fast, fixed-scope integration approaches and no lock-in
Professional experience includes the design and implementation of reliable system integrations for small and medium-sized companies as well as enterprise-scale environments. From single API integrations to small integration landscapes, as well as larger, multi-system enterprise environments, this experience covers connecting business systems and cloud services in a clear and transparent way. Integrations are typically implemented with open, transferable source code, allowing full ownership by the client organization.
Typical integrations include CRM, ERP, eCommerce, Billing, Accounting, partner systems, and cloud APIs from Google, Amazon, and Microsoft Azure.
Clear scope definitions, fixed-scope delivery models, and practical implementation results.
Software Architecture
Professional experience in Software Architecture including:
- Solution architecture for software development and system integration projects
- Architecture for Business Support Systems (Online, CRM, Billing, Catalog, Order Management, Provisioning, Mediation)
- Design of hybrid application landscapes combining legacy systems and microservices
- Data flows, data models, and API specifications
- Detailed architecture documentation