Multilingual Chatbots That Work With Your Systems
Chatbot Development
Automate recurring customer interactions with multilingual, intelligent chatbots — fully integrated into your digital services.
Why My Chatbots Stand Out
- Multilingual (English & German), with browser-based auto-detection.
- Supports free-text input and buttons for accurate intent recognition.
- Fully self-hosted and GDPR-compliant — no third-party services.
- Real-time backend integration via REST APIs (e.g., CRM, ERP).
- Built-in fallback logic and optional handover to human agents.
- Zero license costs — 100% open-source (Rasa, MIT chat widget).
What You Get
- Dialog flow design in German and English
- Chat widget integrated into your website
- Backend API integration for live data access
- Consent logic and structured logging
- Clear documentation and team training
- Optional long-term support and updates
Technical Overview
| Framework | Rasa Open Source 3.6.0 |
| Frontend | Rasa Chat Widget (MIT License) |
| Deployment | Docker-based, self-hosted |
| Languages | English, German |
| Security | HTTPS/WSS, GDPR-compliant |
| Data Storage | Structured logs, self-managed |
How It Works
- Language Detection: Auto-detects or asks user language.
- Intent Recognition: Button or free text input.
- Dialog Flow: Guides user through product/service needs.
- Backend Integration: Pulls or posts data via REST API.
- Fallback Logic: Handles errors or triggers human handover.
Maintainability
- All logic and content stored in YAML files
- Version-controlled with Git
- Easy extension to new use cases or languages
- Optional analytics or admin dashboards
Typical Timeline
| Planning & Setup | 1 week |
| Dialog & Integration Design | 2 weeks |
| Development & Testing | 4–6 weeks |
| Deployment & UAT | 2 weeks |
| Training & Handover | 1 week |
Use Cases
- Product information inquiries
- Customer service requests
- Order status tracking
- Request forms & ticket intake
- Knowledge base access
- Pre-qualification & lead capture
Want to reduce manual tasks and respond faster? Let’s build a chatbot tailored to your business.